Last updated: January 2026
At Pura Noche, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us directly.
We may collect the following personal information when you interact with us:
Full name
Email address
Phone number (including WhatsApp)
Identification details required for reservations or invoicing
Reservation details (dates, number of guests, payment method)
Any information you voluntarily provide through contact forms, messages, or direct communication
We do not collect sensitive personal data unless strictly required by law or reservation procedures.
Your information is used solely for purposes related to our accommodation services, including:
Managing reservations and availability
Communicating with you before, during, and after your stay
Processing payments and issuing invoices
Providing customer support
Complying with legal and tax obligations
We do not sell, rent, or share your personal data for marketing purposes.
We may use trusted third-party platforms to manage reservations and payments, such as:
Airbnb or other booking platforms
Payment processors (credit/debit cards, bank transfers, SINPE Móvil)
Messaging services like WhatsApp
These services operate under their own privacy policies, and we encourage you to review them separately.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. Access to personal data is limited only to those who need it to provide our services.
Our website may use basic cookies to ensure proper functionality and improve user experience. We do not use cookies for aggressive tracking or advertising purposes.
You may disable cookies through your browser settings if you prefer.
You have the right to:
Request access to the personal data we hold about you
Request correction or deletion of your data, when legally applicable
Withdraw consent for future communications
To exercise these rights, please contact us directly.
We retain personal information only for as long as necessary to fulfill reservation, legal, and administrative purposes, or as required by Costa Rican law.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:
Pura Noche
Costa Rica
📧 Email: info@puranoche.com